Call Out Details

Non Service Contract Customer Call Out Labour Charges

Same Day In Hours Emergency Call Out: Intruder Alarms, CCTV & Access Control:

Monday to Friday 8.00am - 5.00pm​

In hours call out charge including 30 minutes labour: £140.00 + VAT

In hours additional labour per 30 minutes or any part thereof: £30.00 + VAT

 

Same Day Out Of Hours Emergency Call Out: Intruder Alarms, CCTV & Access Control:

Monday to Friday 5.00pm - 8.00am​ - all day Saturday/Sunday/Bank holidays

Out of hours call out charge including 30 minutes labour: £180.00 + VAT

Out of hours additional labour per 30 minutes or any part thereof: £50.00 + VAT

 

Pre-Arranged Call Out Charges; Intruder Alarms, CCTV & Access Control:

Monday to Friday 8.00am - 5.00pm​

In hours call out charge including 30 minutes labour: £100.00 + VAT

In hours additional labour per 30 minutes or any part thereof: £30.00 + VAT

 

Note:

Each rate covers a 30-minute travel time to the site.

Extra travel time incurs charges at the applicable hourly rate.

Any parts replaced will be chargeable.

Email or written text confirmation of agreed call out charges is required in advance of any visit.

Secure Payment Options: Credit/Debit Cards and Bank Transfers Accepted.