Call-Out Charges
Professional CCTV, Intruder Alarm, Network & Access Control Engineers throughout London & Surrey.
Standard
Pre-Booked Visit
Monday - Friday
08:00 - 17:00
08:00 - 17:00
£100 + VAT
Includes travel and the first 30 minutes labour.
- Additional labour: £30 + VAT per 30 minutes.
Same-Day
Same Day Emergency
Monday - Friday
08:00 - 17:00
08:00 - 17:00
£140 + VAT
Includes travel and the first 30 minutes labour.
- Additional labour: £40 + VAT per 30 minutes.
Emergency
Out of Hours Emergency
Weekdays after 17:00
Weekends & Bank Holidays
Weekends & Bank Holidays
£180 + VAT
Includes travel and the first 30 minutes labour.
- Additional labour: £60 + VAT per 30 minutes.
What's Included
✔Travel time up to 30 minutes each way.
✔Professional fault diagnosis.
✔Experienced security engineer.
✔Secure card and bank transfer payment options.
✔Email or written confirmation is required before attendance.
✔Replacement parts are charged separately where required.
✔Additional travel beyond 30 minutes is chargeable at the applicable labour rate.
Credit & Debit Cards Accepted • Bank Transfer • VAT Invoice Provided